Privacy Policy

Your privacy matters to us. This comprehensive policy explains how Desktopblock collects, uses, and protects your personal information when you use our annual budgeting platform.

Effective Date: January 1, 2025

Information We Collect

At Desktopblock, we collect various types of information to provide you with the best annual budgeting experience possible. Understanding what we collect helps you make informed decisions about sharing your data with us.

Personal Information

Full name and contact details including email address and phone number
Billing address and payment information for subscription management
Company information if you're using our business budgeting features
Profile preferences and account settings you customize
Communication preferences and notification settings

Financial Data

Since Desktopblock is designed to help you manage annual budgets, we collect financial information that you voluntarily provide. This includes budget categories, expense tracking data, financial goals, and spending patterns. We understand this is sensitive information and treat it with the highest level of security.

Technical Information

We automatically collect certain technical data when you use our platform. This includes your IP address, browser type, device information, operating system, and usage analytics. This information helps us improve our service performance and user experience across different devices and platforms.

How We Use Your Information

Every piece of information we collect serves a specific purpose in delivering and improving our budgeting platform. We're committed to using your data responsibly and only for legitimate business purposes.

We never sell your personal information to third parties. Your financial data remains confidential and is used solely to provide you with budgeting insights and platform functionality.

Service Delivery

Your information enables us to provide core budgeting features, generate personalized financial reports, and maintain your account security. We use your data to process transactions, manage subscriptions, and provide customer support when you need assistance with the platform.

Platform Improvement

Aggregated and anonymized usage data helps us understand how people interact with Desktopblock. This insight drives our product development decisions, helping us create features that truly serve your budgeting needs. We analyze trends to identify areas where we can enhance user experience and platform performance.

Communication

We use your contact information to send important account notifications, security alerts, and service updates. If you've opted in, we may also share budgeting tips, platform updates, and educational content that aligns with your financial goals.

Information Sharing and Disclosure

Desktopblock maintains strict policies about when and how we share your information. We believe in transparency about our data practices and want you to understand exactly when your information might be shared.

Service Providers

We work with trusted third-party service providers who help us operate our platform. These include cloud hosting services, payment processors, and email delivery systems. All service providers are contractually bound to protect your information and can only use it for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or government request. We'll notify you of such requests when legally permitted, and we challenge overly broad requests that don't serve legitimate legal purposes.

Business Transfers

In the unlikely event that Desktopblock is acquired by another company or undergoes a business transfer, your information may be transferred as part of that transaction. We would notify you of any such change in ownership and how it affects your privacy rights.

Your Privacy Rights

You have significant control over your personal information and how we use it. These rights ensure you maintain ownership of your data while using our budgeting platform.

Access Your Data

Request a complete copy of all personal information we have about you, including your budgeting data and account history.

Data Correction

Update or correct any inaccurate personal information in your account at any time through your profile settings.

Delete Your Account

Request complete deletion of your account and associated data. We'll permanently remove your information within 30 days.

Data Portability

Export your budgeting data in a commonly used format if you decide to switch to another platform.

Restrict Processing

Limit how we use your information for specific purposes while maintaining essential account functionality.

Opt-Out Communications

Control which types of communications you receive from us, including marketing emails and non-essential notifications.

Data Security and Protection

Protecting your financial information is our top priority. We implement multiple layers of security to ensure your budgeting data remains safe from unauthorized access, theft, or misuse.

Encryption and Storage

All data transmitted between your device and our servers is encrypted using industry-standard TLS protocols. Your financial information is stored in encrypted databases with restricted access controls. We regularly update our encryption methods to stay ahead of emerging security threats.

Access Controls

Only authorized Desktopblock employees with legitimate business needs can access your personal information. Our team undergoes regular security training, and we maintain detailed logs of all data access activities. Multi-factor authentication is required for all administrative access to our systems.

Regular Security Audits

We conduct quarterly security assessments and work with independent security firms to test our systems for vulnerabilities. Any identified issues are addressed immediately, and we continuously monitor our infrastructure for suspicious activity.

In the unlikely event of a security incident affecting your personal information, we'll notify you within 72 hours and provide clear information about what happened and what steps we're taking to resolve the issue.

Data Retention and Deletion

We retain your information only as long as necessary to provide our budgeting services and comply with legal obligations. Understanding our retention practices helps you plan for long-term use of the platform.

Active Account Data

While your account remains active, we maintain all your budgeting data to ensure consistent service delivery. This includes your financial records, account settings, and usage history. You can delete specific budget entries or categories at any time through your account dashboard.

Account Closure

When you close your Desktopblock account, we begin a 30-day deletion process. During this period, you can reactivate your account if you change your mind. After 30 days, we permanently delete all your personal information, including budgeting data, except where we're legally required to retain certain records.

Legal Retention Requirements

Some information, such as payment records and tax-related data, may be retained longer to comply with financial regulations in Thailand and international jurisdictions where we operate. These records are stored securely and used only for compliance purposes.

International Data Transfers

Desktopblock operates globally, which means your information may be processed in countries other than Thailand. We ensure appropriate safeguards are in place whenever your data crosses international borders.

Cross-Border Data Protection

When we transfer your information internationally, we use approved transfer mechanisms such as standard contractual clauses and adequacy decisions. Our service providers in other countries must meet the same privacy and security standards we maintain in Thailand.

Regional Compliance

We comply with applicable privacy laws in all jurisdictions where we operate, including GDPR requirements for European users and similar regulations in other regions. This means you benefit from strong privacy protections regardless of where your data is processed.

Cookies and Tracking Technologies

Desktopblock uses cookies and similar technologies to enhance your experience and understand how you interact with our platform. You have control over these technologies and can adjust your preferences at any time.

Essential Cookies

We use necessary cookies to maintain your login session, remember your preferences, and ensure platform functionality. These cookies are required for the service to work properly and cannot be disabled without affecting your ability to use Desktopblock effectively.

Analytics and Performance

Analytics cookies help us understand which features are most valuable to users and identify areas for improvement. This data is aggregated and doesn't identify individual users. You can opt out of analytics tracking through your browser settings or our cookie preference center.

Children's Privacy

Desktopblock is designed for adults managing personal or business finances. We do not knowingly collect personal information from children under 18 years of age. If we discover that we have inadvertently collected such information, we will delete it immediately.

Parents who believe their child has provided personal information to Desktopblock should contact us immediately. We will investigate and take appropriate action to remove any such information from our systems.

Policy Updates and Changes

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. Staying informed about these changes helps you understand how your information is protected.

Notification Process

When we make significant changes to this policy, we'll notify you through email and prominent notices on our platform at least 30 days before the changes take effect. For minor updates that don't affect your rights, we'll update the effective date at the top of this policy.

Your Continued Use

By continuing to use Desktopblock after policy changes take effect, you indicate your acceptance of the updated terms. If you disagree with any changes, you can close your account before the new policy becomes effective.

Contact Us About Privacy

We're committed to addressing your privacy questions and concerns promptly. Our privacy team is available to help you understand our practices and exercise your rights.

Email: info@desktopblock.com
Phone: +6627596380
Address: Nakhon Pathom 103/23 Bang Kruai District, Nonthaburi 11130, Thailand
Privacy Response Time: Within 48 hours for urgent matters, 5 business days for general inquiries

This privacy policy was last updated on January 1, 2025. We review our privacy practices regularly to ensure they meet current standards and regulations.